Mission Statement
At The Rug Store we strive to give our customers the best service available, and whether you are looking for Traditional, Modern or Contemporary Rug designs we will endeavour to supply what you are looking for at the best prices on the web.

Our approach is simple - "We want to provide the best online retail experience when buying a rug for your home"

We do this by:

- always being available 7 days a week either on email or by phone

- we see your order from start through to delivery

- we have a rigorous and safe returns policy if you are not satisfied

- we are not just an online lifestyle business. We have three full retail outlets across different shopping centres where we stock many of our rugs and provide a fantastic local service

- we have a strong financial position and zero debt